Refund policy
Because many of our items are custom printed or made to order, all custom orders are final sale once production has started.
We will gladly fix or replace an item if we made an error, such as the wrong shirt size, wrong shirt color, incorrect design placement, misspelling caused by us, or a printing defect.
Customers are responsible for reviewing spelling, names, dates, colors, image quality, size, placement, and design details before approval. Approved artwork will be printed as approved.
If there is a problem with your order, please contact us within 3 days of receiving your item. Please include your order number, a description of the issue, and clear photos of the item.
Refunds, replacements, or store credit may be offered at our discretion depending on the situation.
We do not accept returns or exchanges for:
- Wrong size ordered by the customer
- Customer changed their mind
- Approved artwork that was printed as approved
- Delays caused by shipping carriers
- Damage caused by washing, drying, ironing, or improper care
To help your item last, wash inside out with cold water, tumble dry low or hang dry, and do not iron directly over the design.